Our CSR Approach
Our Purpose
Driven by a passion for our destination, our team showcases the Pays de Montbéliard through a thoughtful welcome, personalised advice, and authentic experiences. Every day, we work within a responsible and sustainable approach to create meaningful encounters, wonderful emotions, and lasting memories for our visitors.
What is CSR?
Corporate Social Responsibility, more commonly known as CSR, refers to a company’s commitment to sustainable development issues, and its responsibility to contribute to the well-being of the communities that make it up or surround it, through various economic, environmental, and social measures.
CSR in video:
Around seven core issues: governance, human rights, labour relations and working conditions, the environment, fair operating practices, consumer issues, and community involvement and local development.
Our CSR commitment
The Pays de Montbéliard Tourist Office is committed to promoting responsible, sustainable and inclusive tourism. By showcasing our region and preserving its natural, cultural and human heritage, we place environmental, social and societal issues at the heart of our actions.
This Corporate Social Responsibility (CSR) approach is part of a continuous improvement process and helps strengthen the attractiveness of our destination. It also supports our commitment to the “Destination of Excellence” label, in favour of high-quality hospitality and more sustainable tourism.
Actions implemented by the Tourist Office
Governance: commitment charter, manifesto, activity report, participatory management.
Respect for human rights: “Tourism & Disability” label (hearing, mental and motor impairments), internal regulations including whistleblowing procedures, adapted measures for the employment of a staff member with a disability, onboarding handbook for new employees, age diversity and generational mix within the team.
Quality of working life: company agreement, training plan to support skills development, annual performance reviews, work–life balance policies, employee benefits, social climate surveys, internal regulations.
Environment: promotion of soft mobility, eco-traveller charter, waste sorting and worm composting, awareness of eco-friendly practices, visitor environmental education, optimized printing management, reduced large email attachments, brochures printed on PEFC-certified paper with Imprim’Vert-certified printer, “Accueil Vélo” label.
